FAQ

FAQ – Frequently Asked Questions

1. What products do you sell?
We offer a wide range of sports apparel including Baseball Jerseys, Football Jerseys, Hockey Jerseys, Basketball Jerseys, Basketball Shorts, and Caps designed for sports fans and everyday wear.

2. Do you ship worldwide?
Yes, we provide international shipping and deliver to most countries around the world.

3. How long does order processing take?
Orders are usually processed within 1–3 business days after payment confirmation.

4. How long does shipping take?
Delivery typically takes 7–15 business days for the United States and Europe, and 10–20 business days for other countries depending on the destination.

5. How can I track my order?
Once your order has been shipped, you will receive a tracking number via email so you can track your shipment online.

6. What payment methods do you accept?
We accept secure online payments through major credit cards and other available payment methods at checkout.

7. Can I cancel my order?
Yes. Orders can be cancelled before they are shipped. Once the order has been shipped, cancellation is no longer possible.

8. What if I receive a damaged or defective item?
If your product arrives with a quality issue, please contact us within 30 days of receiving the item and we will assist you with a replacement or solution.

9. Can I return or exchange an item?
Yes, items can be returned or exchanged within 30 days of delivery as long as they are unused and in the original packaging.

10. How can I contact customer support?
If you have any questions about your order or our products, please contact us:

Company: Stellar Sports Apparel Limited
Address: FLAT 08A, 19/F, CHINA SHIPBUILDING TOWER, 650 CHEUNG SHA WAN ROAD, LAI CHI KOK HONG KONG
Email:[email protected]